Configure basic settings before creating users, groups, call flows, and auto attendants. Some company settings are prerequisites, for example, you need to set up a general mailbox if you want to create workflows that allow users to leave messages.

If your Service Provider has Billing Change Notification enabled, a billing change notification and confirmation message will appear when you perform any of these actions:

• Create a new User, Group, Auto Attendant (main and secondary), Call Flow, and General Mailbox.

• Change a user bundle.

• Create a new menu item in a main or secondary Auto Attendant.