Download the import spreadsheet for the customer, fill it in, and import the changes back into the portal. After filing in the information, import the spreadsheet back into the portal. It is best practice to import the spreadsheet back into the portal before making changes to customer MiVoice Business platforms, dialing privileges, bundles, or feature profiles. The maximum number of users you can delete at one time is 200.

If you have an Active Directory file, you can merge the .ldif file into the Management Portal Bulk Import workflow. See Map Active Directory Fields for Bulk Import.

To bulk import users:

1. From the Customers tab, click Bulk Import.

2. Click Import Users.

3. In Step 1: Get Import File, select the customer to which you want to add the users.

4. Fill the required fields by following the instructions in the import spreadsheet.

5. In Step 2: Select Import File Click Browse, select the updated spreadsheet.

6. Click Submit. To ensure the import runs smoothly, most of the portal locks during the import.