Set up MiCollab Multi-Tenant

In MiCloud Business Small Business Topology (SB), Unified Communication applications are provided by a MiCollab Client Multi-Tenant server. The MiCollab Multi-Tenant server handles UC connectivity for multiple customers. The server allows connections from users with standard phones plus mobile devices, soft phones, and smart phone devices. Connections are established over PSTN, cell phone networks and public Internet connections, allowing multiple call-paths for more mobile end-customers.

Platform Manager platform instances may be assigned a single enterprise tenant of a MiCollab Multi-Tenant server. These enterprise tenants will be created by as needed.

When Platform Manager creates a platform instance, it allocates the appropriate UCC user licenses to the ARID of the MiCollab Multi-Tenant.

MiCollab Multi-Tenant server pools

Platform Manager organizes MiCollab Multi-Tenant servers into pools based on hardware location. When Platform Manager builds a platform from a blueprint, the blueprint may indicate a MiCollab Multi-Tenant pool from which the MiCollab Multi-Tenant server is to be obtained. If the pool is unable to fulfill the request due to lack of capacity, the create operation fails. You use pools to indicate a hardware location preference. If you have no location preference, all of the MiCollab Multi-Tenant servers can be placed in one pool.

Licensing MiCollab Multi-Tenant

Platform Manager does not create a base license ARID for MiCollab Multi-Tenant. You must manually create an ARID with appropriate base parts and add it to the MiCollab Multi-Tenant configuration. After the MiCollab Multi-Tenant server is configured and licensed, you register it with Platform Manager. Platform Manager adds the UCC License Manager (ULM) user parts to the MiCollab Multi-Tenant ARID when creating platform instances from blueprints that specify the use of MiCollab.

When a MiCollab Multi-Tenant is registered with Platform Manager, you must supply the ARID for the MiCollab Multi-Tenant server. Platform Manager checks whether the ARID is in a ULM. If the ARID is not in a ULM, Platform Manager creates a ULM and adds the MiCollab Multi-Tenant ARID to the new ULM.
Every MiCollab Multi-Tenant ARID is in a unique ULM. When Platform Manager generates platform instances, if a platform requires MiCollab, the MiVoice Business ARIDs are placed in the same ULM as the MiCollab with which they are associated.

You must register one or more shared MiCollab Multi-Tenant servers with Platform Manager. For each MiCollab Multi-Tenant server, you must have the following information:

  • The IP address and login credentials of MiCollab Multi-Tenant.

  • The maximum number of enterprises supported. Platform Manager will generate up to this number of enterprises on the MiCollab Multi-Tenant.

  • The MiCollab Multi-Tenant ARID. This ARID may already be in a ULM. If the MiCollab Multi-Tenant ARID is not in a ULM, Platform Manager creates a ULM and places the MiCollab Multi-Tenant ARID in it.

  • The server must be licensed with a Base kit. Platform Manager does not provide base licensing to shared servers.