Platform Manager allows you to upgrade the platform instances. This simplifies upgrades, particularly for multi-node Platform Groups.
Upgrades are performed by migrating to a new blueprint that uses the new versions of MiVoice Business or MiVoice Business Express, so you start by creating the new blueprint.
Note the following:

• The Upgrade feature supports MiVoice Business (in MiVoice Business Multi Instance) and MiVoice Business Express instances.

• During the upgrade, the platform databases are backed up, and after the upgrade is complete, the databases are restored.

• The Upgrade feature allows you to choose whether or not to retain a rollback file. If you choose to keep a rollback file, you will be able to roll back the upgrade, if required. Remember that the rollback files consume significant resources, so consider creating and retaining rollback files only when they are really needed.

• The ARID Blueprints do not have to be upgraded.

You can upgrade Platform Group Instances created in Platform Manager from inside Platform Manager by following these basic steps. The detailed procedures follow.

1. Create Upgrade Blueprint.

2. Upgrade the Platform instances.

The procedures below detail the sub-steps for these high-level steps. Following the upgrade procedures is the procedure to roll back the upgrade, if required.

To create the Upgrade Blueprint:

1. Create the new blueprint by cloning the existing platform and child resource blueprints. See Clone a Blueprint . Change to the software release you are upgrading to.

2. Navigate to Blueprints > Upgrade Blueprints > Create Upgrade Blueprint.

3. Fill in the Upgrade Blueprint Details page:

   1. In Upgrade Blueprint Name, type a new name. Recommendation: Include the original blueprint name, the new release number, and an indicator that this is an upgrade blueprint, to make it easy to identify later.

   2. In Notes, type any details about the upgrade blueprint that will help you or others perform successful upgrades with this blueprint in the future.

4. If you are upgrading a single-node system:

   1. In From Blueprint Resources, select the Blueprint Resource to be upgraded.

   2. In To Blueprint Resources, select the Upgrade Blueprint Resource.

5. If you are upgrading a multi-node system:

   1. Using the Upgrade Platforms created from this Platform Blueprint drop-down menu, select the platform instances to upgrade.

   2. In To this Platform Blueprint, select the Upgrade Blueprint to use.

   3. In To Blueprint Resources, make adjustments to ensure that the primary and secondary instances are mapped correctly. You can drag the boxes under To Blueprint Resources up or down to change the mapping, if required.

      

6. Click Submit.

7. The new Upgrade Blueprint is created.

To upgrade the Platform instances:

1. In Platform Groups, click the Platform Group ID for the Platform Group to be upgraded.

2. Scroll to the bottom of the page, and click Upgrade Platform Instance.

3. In the Configure this Upgrade page:

   1. If there is more than one Upgrade Blueprint for this platform instance, select the appropriate Upgrade Blueprint using the drop-down menu.

   2. Select Delete Old On Successful Upgrade if you are want your original platform instance to be deleted after the upgraded platform instance is available.

   3. Select Delete Failed Instance after Rollback if you want to delete any failed upgrade instances, if you roll back the upgrade.

   4. Click Submit.

   5. The Platform Group shows "Progress" in the Status column until the upgrade is complete. It generally takes from 30-60 minutes to upgrade the platform instances.

To roll back the upgrade:

1. In Platform Groups, click the Platform Group ID for the Platform Group to be rolled back to the pre-upgrade state.

2. Scroll to the bottom of the page, and click Rollback.

3. On the Rollback screen, click Submit.

4. The Platform Group shows "Progress" in the Status column until the rollback is complete.