The Key Programming page allows you to customize your phone keys with several different features. (For example, you can assign a number, name, SIP URL or an IP address to one of the programmable Personal keys to create a Speed Dial or you can program Shared Line keys when SIP Enhanced Mode is enabled by your Administrator).
After programming any feature, ensure that you click Apply to configure and save the information.
For more information about programming Shared Line keys, see Programming Shared Line Keys.
The following table describes the programmable keys on each phone:
Programmable Keys for Mitel SIP Phones |
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Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5212 IP Phone |
Key 12 - top left |
Call Logs |
Y |
Not Programmed Speed Dial Key Line 3 Line 4 DND (Do Not Disturb) Headset On/Off |
Key 11 - left |
Advisory Message |
Y |
||
Key 10 - left |
Headset On/Off |
Y |
||
Keys 3 to 9 - left |
- |
Y |
||
Key 2 - left |
Line 2 |
N |
N/A | |
Key 1 - bottom left |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5215 IP Phone |
Key 7 - top left |
Call Logs |
Y |
As above |
Key 6 - left |
Advisory Message |
Y |
||
Key 5 - left |
Headset |
Y |
||
Key 4 - left |
- |
Y |
||
Key 3 - left |
- |
Y |
||
Key 2 - left |
Line 2 |
N |
N/A | |
Key 1 - bottom left |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5220 IP Phone |
Key 7 - top left |
- |
Y |
Not Programmed Speed Dial Key Line 3 Line 4 DND (Do Not Disturb) Headset On/Off |
Key 6 - left |
- |
Y |
||
Key 5 - left |
- |
Y |
||
Key 4 - left |
- |
Y |
||
Key 3 - left |
- |
Y |
||
Key 2 - left |
- |
Y |
||
Key 1 - bottom left |
- |
Y |
||
Key 7 - top right |
Call Logs |
Y |
||
Key 6 - right |
Advisory Message |
Y |
||
Key 5 - right |
Headset |
Y |
||
Key 4 - right |
Line 4 |
Y |
||
Key 3 - right |
Line 3 |
Y |
||
Key 2 - right |
Line 2 |
N |
N/A | |
Key 1 - bottom right |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5224 IP Phone |
Key 24 - top left |
- |
Y |
As above |
Keys 14 to 23 - left |
- |
Y |
||
Key 13 - bottom left |
- |
Y |
||
Key 12 - top right |
Call logs |
Y |
||
Key 11 - right |
Advisory Message |
Y |
||
Key 10 - right |
Headset On/Off |
Y |
||
Keys 5 to 9 - right |
- |
Y |
||
Key 4 - right |
Line 4 |
Y |
||
Key 3 - right |
Line 3 |
Y |
||
Key 2 - right |
Line 2 |
N |
N/A | |
Key 1 - bottom right |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5235 IP Phone Note: Count from the bottom right corner proceeding from right to left, up to the top left corner for each tab. |
Tab 1: Key 1 - bottom right |
Line 1 |
N |
N/A |
Key 2 |
Line 2 |
N |
||
Key 3 - 8 |
Line Keys |
Y |
Not Programmed Speed Dial Key Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 DND (Do Not Disturb) Headset On/Off | |
Tab 2: Key 9 - bottom right |
Call Logs |
Y |
||
Key 10 |
Advisory Message |
Y |
||
Key 11 |
Headset On/Off |
Y |
||
Key 12 |
- |
Y |
||
Key 13 - 16 |
- |
Y |
||
Tab 3: Key 17 - bottom right |
- |
Y |
||
Key 18 - 24 |
- |
Y |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5330 IP Phone Count from bottom to top on main page |
Key 8 - top left |
Call Logs |
Y |
As above |
Key 7 |
Advisory Message |
Y |
||
Key 6 |
Headset On/Off |
Y |
||
Key 5 |
- |
Y |
||
Key 4 |
Line 4 |
Y |
||
Key 3 |
Line 3 |
Y |
||
Key 2 |
Line 2 |
N |
N/A | |
Key 1 |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
5340 IP Phone Count from bottom to top on Home page
|
Key 8 - Top right |
Call Logs |
Y |
Not Programmed Speed Dial Key Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 DND (Do Not Disturb) Headset On/Off |
Key 7 - right |
Advisory Message |
Y |
||
Key 6 - right |
Headset |
Y |
||
Keys 1 - 5 right |
- |
Y |
||
Key 8 - Top left |
- |
Y |
||
Key 7 - left |
- |
Y |
||
Key 6 - left |
- |
Y |
||
Key 5 - left |
- |
Y |
||
Key 4 - left |
Line 4 |
Y |
||
Key 3 - left |
Line 3 |
Y |
||
Key 2 - left |
Line 2 |
N |
N/A | |
Key 1 - left |
Line 1 |
N |
||
Phone Model |
Key Layout |
Default Values |
Programmable |
Options |
Navigator Note: Count from the top right on the phone, then continue from right to left on each page of Navigator Task Bar keys.
Note: Do not count the left-most key -- the left-most key is pre-assigned to display the Task Bar and to change the Task Bar pages when the Task Bar is displayed. |
Key 1 - right |
Line 1 |
N |
N/A |
Key 2 |
Line 2 |
N |
||
Keys 3 - 7 right to left |
|
Y |
Not Programmed Speed Dial Key Line 1 Line 2 Line 3 DND (Do Not Disturb) Headset On/Off | |
Key 8 |
|
Y |
||
Key 9 |
|
Y |
||
Keys 10 - 15 right to left |
|
Y |
||
Key 16 - Task Bar page 2 - second from left |
|
Y |
||
Key 17 - Task Bar page 3 - right |
|
Y |
||
Keys 18 - 23 - Task Bar page 3 - right to left |
|
Y |
||
Key 24 - Task Bar page 3 - second from left |
|
Y |
The following table describes the fields on the Key Programming page:
Setting Name |
Value |
Notes |
Key Number |
<list> |
Click the Key Number you want to program. The Key Details page appears. See the table above for Key programming options for each phone model. |
Context |
<list> |
Associates the specified key with a User ID configuration in the User List. This key then takes on the identity of the selected User ID for shared lines. Note: The context field is only applicable for Shared Lines and Line Keys. |
Key Label |
<text> |
Provides a description of the label assigned to this key in the Key Details page. |
KEY DETAILS |
||
Programmable Key |
<list> |
Select the programmable key to be viewed/changed. |
Feature |
Not Programmed Speed Dial Key Line 1 (all phones) Line 2 (all phones) Line 3 (if applicable) Line 4 (if applicable) Line 5 (5235, 5330, 5340 only) Line 6 (5235, 5330, 5340 only) Line 7 (5235, 5330, 5340 only) Line 8 (5235, 5330, 5340 only) DND (Do Not Disturb) Headset On/Off |
Select a feature to be programmed or modified on the selected key. |
Context |
<list> |
Associates the specified key with a User ID configuration in the User List. This key then takes on the identity of the selected User ID for shared lines. |
Label/Description (optional) |
< description >
|
Add a description of the feature. Maximum 20 characters. |
SPEED DIAL INFORMATION |
| |
Speed Dial/RSS Address |
< number/address >
|
Enter the number or address to be programmed to the key. |
Address Type |
name/number URL |
Select the type of number or address entered in Speed Dial/RSS Address field. |
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