• Company
    • Set up business hours (not available in all configurations)
    • Phone key templates
    • Set up call rerouting
    • Set up a general mailbox (not available in all configurations)
    • Set up system Music On Hold
    • Set up speed dials
    • Export Audio Files
    • Synchronize Platform(s) (not available in all the configurations)
  • Users
    • How users are managed
    • Add, modify, and delete users
  • Groups
  • Shared Devices
  • Auto Attendants (not available in all configurations)
  • Call Flows (not available in all configurations)
  • Automatic Call Distribution (not available in all configurations)
    • Create ACD groups
    • Add Ring Groups
    • Add ACD greetings
    • Add ACD Music on Hold
    • Create ACD paths